Contact Us
For Prospective Members:
Speak with one of our dedicated Medicare Sales Advisors toll-free 1-888-737-7868 (TTY/TDD 1-800-662-1220) 8 a.m. to 8 p.m., Monday – Friday. From Oct. 1 - March 31, representatives will be available seven days a week from 8 a.m. to 8 p.m. Closed Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.
For Current Members:
For questions regarding your prescriptions or prescription drug benefit, please call Customer Care toll-free at 1-877-883-9577 (TTY/TDD 1-800-662-1220) 8 a.m. to 8 p.m. Monday - Friday. From Oct. 1 to Mar. 31, representatives also are available weekends from 8 a.m. to 8 p.m.
For all other questions, please call Customer Care toll-free at 1-877-883-9577 (TTY/TDD 1-800-662-1220) 8 a.m. to 8 p.m., Monday – Friday. From Oct. 1 - March 31, representatives will be available seven days a week from 8 a.m. to 8 p.m.
Our Mailing Address:
Simply Prescriptions
PO Box 546
Buffalo, NY 14201-0546
Follow this link to Report a Problem with this Web site.
Simply Prescriptions contracts with the Federal Government and is a PDP plan with a Medicare contract. Enrollment in Simply Prescriptions depends on contract renewal. Submit feedback about your Medicare prescription drug plan at www.Medicare.gov or by contacting the Medicare Ombudsman. _.
This page last updated 10-01-2023.
